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I HATE TICKETMASTER.

So Rothbury starts tomorrow.
The day tickets went on sale, my mom bought one for me as a gift.
Two weeks later, I found out that something interferes with Rothbury weekend, so I wouldn't be able to go.
I started looking for someone to buy my ticket, but at this point, it was February and tickets were still available like crazy through Rothbury itself, so I wasn't stressing about it.

Well, as it kept getting closer, I still couldn't sell it... but that didn't end up being an issue.

Two weeks ago, I found someone to buy it. Buuut here I was two weeks before the event, and I didn't have the actual ticket.
I talked to Rothbury people, and they told me that Ticketmaster was continuing to send tickets out during the week, so it should be coming soon.
I don't live at home during the summer, however, so I wouldn't have a way to get the ticket once they did send it. They assured me that I would have it before I left. Obviously, I didn't.
I had the receipt and everything, but every time I talked to Ticketmaster or Rothbury people, they just assured me that it was on its way.

A week later, I still didn't have the ticket. The girl that I had sold it to didn't want to risk not having a ticket, so she bought one elsewhere. So I was stuck with a non-existent $300 ticket again.

Fast-forward to this past Sunday. After fighting with Ticketmaster like crazy to just have them give me a refund since it was coming so close to the date (which they refused to do, btw), they found a way to track it through standard mail and told me that it had arrived at my house on Saturday. My house that is 3.5 hours away.

Nobody was at my house, so I had to drive 3.5 hours to pick up the ticket from my house on Sunday. I checked the envelope from TM, and it had a receipt, a Rothbury-info packet, and a white piece of paper that looked like a really unlegit ticket. I called TM to see what it was that they had sent me, and a woman assured me that it was a ticket. She told me that they had 3 types of tickets - standard TM tickets, a special-Rothbury decorated ticket, and the white piece of paper, which is what she said I had gotten. Weird, but okay. I had the ticket.

I came back to my summer-place, stuck the ticket on Craigslist, and finally found someone in the area to buy it yesterday. I took the ticket to the people that were buying it, and they refused to pay me because they didn't think the ticket was real. I didn't blame them... it's a piece of paper.

At that point, it was after TM's hours, so I had to wait until today to call. So this morning I called ticketmaster again to see what the paper was... turns out, it was just another form of a receipt. Grrrr. So still no ticket. Whoever I was talking to basically said he couldn't help me at that time, but to call back a half hour later. So in between, I sent an email to the TM customer service letting them know that I hadn't received my ticket. I finally got in touch with someone later who couldn't figure out why I hadn't gotten it when it said it had been delivered. I had the woman connect me to someone else, and she tried to track my ticket again.

She told me that a Rothbury-edition ticket had been delivered to my house YESTERDAY. 2 fucking days before the concert. 3.5 hours away. I was informed that I had no choice but to figure out a way to get that ticket into my hands. Because it had been delivered already, they wouldn't refund me.
UGH.
So... I had a friend overnight the ticket today, so it should be arriving here by 10am tomorrow morning, the first day of the festival. I found someone to buy it that would pick the ticket up from me at noon on his way to the show, so I guess it eventually was working out despite all of the hassle.

Buuuuut, no. Ticketmaster ruined things AGAIN. Because I had sent the customer service email, and despite me talking to like 4508908 different people at TM this morning that told me I had no choice but to get my actual ticket from my house somehow, the customer service email people went right ahead and VOIDED THE TICKET. They emailed me informing me that the barcode has already been invalidated, and a replacement ticket will be held in MY MOM'S name at will call.

Well my mom can't go the festival even to just get the ticket with her ID, so having it in her name will do absolutely nothing.
My friend overnighted a ticket that is now apparently worthless thanks to a lack of communication on TM's end.
The dude I'm selling the ticket to won't be able to pick anything up from me, or get it from will call because TM/Rothbury will NOT change the name on the will call order because it is a ticket-replacement.






Thanks, Ticketmaster, for helping me throw away $300.